Term Of Services

Webstaller is a Pakistan-based software development agency focused on delivering customized solutions for physiotherapy clinics and healthcare businesses. Our services include administrative automation tools, secure patient portals, billing solutions, and performance monitoring systems tailored to clinical workflows.
These Terms set the standard for how we work with our clients, what each party can expect, and how we ensure fairness and transparency throughout our collaboration. These Terms apply to all services, products, and content provided by Webstaller.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you should not use our website or services. These Terms apply whether you are a website visitor or a client using our custom software solutions.
Your continued use of our services following any changes to the Terms indicates your acceptance of the updated content.

Our services include, but are not limited to:

• Automated billing and claims systems
• Secure patient data portals
• Staff and attendance management systems
• Real-time performance tracking dashboards

Each project includes clear deliverables and documentation, and may evolve through mutual agreement with updated timelines and pricing.

Clients must:

• Provide accurate project requirements upfront
• Communicate clearly and respond promptly to queries
• Meet payment deadlines
• Keep shared credentials and sensitive data secure

Delays in fulfilling these responsibilities may impact timelines and project costs.

All materials developed by Webstaller remain our intellectual property until full payment is received. Upon payment, ownership or licensing rights transfer as agreed. We reserve the right to showcase non-sensitive elements of the project in our portfolio.

Webstaller commits to maintaining confidentiality for all client data, including clinic operations, patient info, and internal procedures. Clients must also respect our intellectual property and confidential project documentation.

Payment terms are defined in each project agreement. We may require an upfront deposit. Refunds are only offered for cancellations made before development begins or in rare, justifiable scenarios. Completed milestones are non-refundable.

We offer a limited post-delivery support window for resolving bugs and issues. Feature enhancements or new requests are considered outside the original scope and may require a new agreement. Extended support can be arranged as needed.

Webstaller is not liable for losses resulting from third-party service failures or misuse of the software. Our responsibility is limited to the amount paid for the specific service. Clients must test software in real-world environments before full deployment.

Either party may terminate the agreement with written notice. In case of client misconduct, non-payment, or breach of terms, we reserve the right to suspend or cancel services. Delivered work will be invoiced and handed over up to the termination point.

Webstaller reserves the right to update these Terms periodically. We encourage clients to review them regularly. Continued use of our services after updates indicates your agreement with the revised Terms.

These Terms are governed by the laws of Pakistan. We also adhere to best business practices applicable internationally, especially in the UK where many of our clients are based.